1. Asset hierarchy
Group, region, site, building, floor, zone, room: 7 configurable levels, with geolocation, uploadable floor plans and rights per level. The hierarchy is the backbone of everything else (assets, contracts, requests).
For Facility Management and real estate leads
Facility Management: run maintenance, assets and services from one tool.
Brifay brings CMMS, real estate portfolio management and occupant services together in a single platform, with embedded AI and deployment in hours — not six months.Brifay brings CMMS, real estate portfolio and occupant services together in a single platform, with Brio, a French embedded AI, and deployment in hours — not six months.Brifay brings CMMS, real estate portfolio and occupant services together in a single platform, with Brio, a European embedded AI, and deployment in hours — not six months.
No credit card Free plan forever Live the same day
A facility management software runs sites, buildings, spaces, technical assets, occupant services and vendor contracts from a single tool. Brifay covers this scope, adds industrial CMMS and an embedded AI for classification, voice dictation and alerts — live in hours, Free plan forever.Brifay adds industrial CMMS and Brio, a French AI, for classification, voice dictation and alerts — live in hours, Free plan forever with no credit card.Brifay adds industrial CMMS and Brio, a European AI, for classification, voice dictation and alerts — live in hours, Free plan forever with no credit card.
Scope
What's the difference between CMMS and Facility Management?
The two terms often travel together — yet they cover different scopes. Understanding the line avoids buying two tools where one is enough.
A CMMS centres on the asset: breakdowns, preventive, parts, history, field mobile. A facility management software widens the focus to the building and the occupants: sites, buildings, floors, spaces, general services, vendor contracts, operations planning. According to AFIM (the French maintenance industry association), the line fades in multi-activity organisations: the same lead often supervises both, and splitting data between two tools creates a hidden integration cost.
Our take: if you manage both technical assets and a real estate portfolio, splitting CMMS and FM across two platforms costs more in integration than it saves in licences. See the comparison with other tools on the market.
Functional coverage
Which modules to run a real estate portfolio?
Six functional families cover 90% of a Facility Management lead's needs — here is how Brifay maps to them.
2. Technical assets
HVAC, lifts, access control, high/low voltage, plumbing: each asset is tied to its room, with a physical QR code, intervention history, maintenance contract and preventive calendar. See module details.
3. Occupant services
Requests via public QR codes without an account, automatic AI classification, routing to the right vendor or internal technician. Occupants don't see the complexity: they scan, describe, and it's handled.
4. Preventive planning
Calendar of contractual visits (HVAC quarterly, lifts yearly, regulatory checks), automatic work order generation, reminders, and exportable compliance logs.
5. Vendor contracts
Vendor directory (HVAC, lifts, landscaping, cleaning, security), contract-to-asset-to-site links, tracking of contractual versus actual visits, intervention reports in the same log as internal maintenance.
6. Reporting & compliance
CSV exports per site, period, asset type. REST API to feed your ESG, CSRD or energy efficiency reporting. Audit log for controls. Data portability guaranteed at all times — no lock-in.
Multi-site
How do you run several sites from one tool?
Multi-site isn't an optional module at Brifay — it's baked into the architecture. Here's how it works in practice.
7-level hierarchy
Group → region → site → building → floor → zone → room. Each level carries its own rights, KPIs and contacts. A regional lead sees their sites; a site lead only sees their own.
Multi time zones
Every site has its time zone: preventive plans, reminders and SLAs compute in local site time, not head-office time. Critical the moment you operate across countries.
Consolidated dashboard
Group view with drill-down per region, per site, per asset type. Key indicators visible at a glance: open requests, MTBF, preventive coverage rate, vendor spend.
5 interface languages
French, English, Spanish, German, Portuguese. Your local teams work in their language; KPIs surface in head-office language. See compliance details.
A common pattern observed in office real estate: a consolidated tool across 5 to 20 sites typically avoids 2 to 4 person-days of monthly re-entry compared with site-by-site separate tools (based on practical feedback observed in 2025-2026).
Market positioning
Brifay, IWMS, CAFM: where does Brifay sit?
The real estate management software market has three families of tools. Here, without the jargon, is where Brifay fits — and where it does not.
IWMS (Integrated Workplace)
Planon, IBM TRIRIGA, Archibus, MRI. Heavy platforms covering real estate, leases, transactions, energy, projects, HR. Deployments measured in months, dedicated project team, sized for large enterprises (1,000+ users). Brifay is not a full IWMS.
CAFM (Computer-Aided FM)
Legacy FM software, centred on the building and the spaces. Good real estate depth, weaker on industrial CMMS, mobile often lagging. Bob! Desk and Twimm sit in this family (with specifics). See the full comparison.
Brifay: unified CMMS + FM
Not an IWMS, not a legacy CAFM. A unified tool, lighter and faster to deploy, covering industrial CMMS and Facility Management in one software with embedded AI. Sized for multi-site SMEs and mid-market companies — not for full IWMS needs.
Technical details for expert readers
Architecture: multi-tenant SaaS, Supabase backend (PostgreSQL + Row-Level Security), Flutter application (web + native iOS + Android from the same codebase).
Embedded AI: an engine dedicated to maintenance and facility, 36 scenarios covering classification, voice dictation, asset suggestions, predictive alerts, morning briefing — no reuse of customer data to train third-party models. Brio, powered by Mistral, a French model, 36 scenarios — no reuse of customer data to train third-party models. Brio, powered by Mistral, a European model, 36 scenarios — no reuse of customer data to train third-party models.
API & integrations: documented REST API, webhooks to ingest IoT readings or third-party supervisor alerts. Native connectors (ERP, BIM, IoT) released progressively — roadmap shared on request.
Hosting: cloud infrastructure with controlled data location, encryption at rest and in transit, documented data protection. Details: Security & compliance page. European cloud infrastructure, GDPR by design. Details: Security & GDPR page. European cloud infrastructure, GDPR by design. Details: Security & GDPR page.
Budget
What does a facility management software cost in 2026?
The market stays opaque on pricing — most FM vendors work "on quote". Here are the observed ranges and where Brifay sits.
Established IWMS (Planon, IBM TRIRIGA, Archibus) typically land between EUR 50 and 200/user/month depending on the modules turned on, with project implementation costs that can reach several hundred thousand euros on group scope. Legacy CAFM (Bob! Desk, Twimm, DIMO Maint on the industrial side) sit in a range of EUR 30 to 80/user/month, most often on quote with annual commitment. These ranges reflect 2025-2026 market practices observed — your actual quotes depend on your scope.
Free · EUR 0
Up to 3 internal users, core CMMS + Facility, native mobile. Free forever, no credit card. For pilots or very small teams.
Starter · EUR 9/user
For SMEs going beyond 3 users that need core CMMS + Facility features with exports and standard support.
Pro · EUR 29/user
Advanced Brio AI (dictation, classification, predictive alerts, morning briefing), occupant services via public QR, vendor contracts. The most-picked plan for FM scope.
Business · EUR 59/user
Consolidated multi-site, advanced exports, API, SSO, priority support. The typical plan for an FM lead running 5 to 50 sites from head office.
Frequently asked questions
The 8 questions we hear most often on FM.
What's the difference between CMMS and Facility Management?
A CMMS runs assets, breakdowns, preventive maintenance and spare parts — its centre of gravity is the asset. A facility management tool covers a broader scope: sites, buildings, floors, spaces, occupant services, vendor contracts, operations planning. Brifay covers both in one tool, which avoids fragmenting data and integrating two separate platforms.
Does Brifay cover vendor contracts?
Yes. You reference your vendors (HVAC, lifts, landscaping, cleaning), tie contracts to specific assets or sites, and track contractual visits against actual execution. External technicians can act through a guest account or via a public link without account creation. Intervention reports flow into the same log as internal maintenance.
Can existing IoT sensors be integrated?
The Brifay REST API allows readings or alerts from an existing IoT fleet to automatically trigger a work request. As of today, there are no native connectors for every IoT platform on the market: integration goes through a webhook on your supervisor side. A library of connectors will be published progressively. Contact us for specific use cases.
How do I export my data for ESG reporting?
Brifay data (interventions, logged consumption, contracts, assets) is exportable as CSV and accessible via API. You can export per site, per period, per asset type to feed your ESG, CSRD or energy efficiency reporting. Data portability is guaranteed at all times — no proprietary lock-in.
What's the difference between Brifay and an IWMS like Planon or IBM TRIRIGA?
IWMS platforms (Integrated Workplace Management Systems) like Planon or IBM TRIRIGA cover a very broad scope: real estate, leases, transactions, energy, projects, HR. They are heavy platforms deployed over several months and sized for large enterprises. Brifay is a unified CMMS + Facility tool, lighter and faster to deploy, sized for SMEs and mid-market companies that do not need full IWMS depth — but that want to cover maintenance + real estate portfolio in a single tool.
Multi-site, multi-country, multi-time-zone: is it handled?
Yes. Brifay manages an asset hierarchy up to 7 levels (group, region, site, building, floor, zone, room), several time zones per site, and 5 interface languages (French, English, Spanish, German, Portuguese). The dashboard consolidates indicators at group level with drill-down per site, per region or per asset type.
Can occupants file requests without an account?
Yes. Public link mode lets occupants of a site flag a request through a QR code posted on the premises, with no account needed. Requests are automatically tied to the relevant site and room, classified by the AI and routed to the right technician. Internal requesters with accounts stay free and unlimited on every paid plan.
What's the Brifay price for 5 sites and 200 assets?
Brifay pricing is per internal user, not per site or per asset. For a scope of 5 sites and 200 assets, expect 3 to 8 internal users depending on your setup, so EUR 27 to 232/month on the Pro plan at EUR 29/user, or EUR 47 to 472 on the Business plan at EUR 59/user (multi-site, advanced exports). Multi-site is included on the Business plan. See the Pricing page for details.
The easiest way to evaluate Brifay is to use it.
Create your account, import your sites and assets via CSV or QR scan, open a first work order this afternoon. Free plan forever, no credit card. You keep your data and decide later.
On the CIO or compliance side? See our Security & compliance page. Smaller team (under 5 users)? The CMMS for SMEs page fits better.