Does Brifay integrate with my ERP (SAP, Sage, Cegid)?
Brifay integrates through a documented REST API, webhooks, and scheduled CSV imports/exports. Standard cases (syncing assets, posting labour hours, writing costs to cost accounting) are covered. Brifay is not a native SAP-PM module: if you need a module embedded inside SAP, this is not the right tool. If you want a modern CMMS that talks to SAP, Sage or Cegid, yes.
What is the maximum number of users on the Business plan?
The Business plan is sized for mid-market companies with 50 to 500 internal users and unlimited requesters across every site. Beyond that, an Enterprise plan on quote takes over, with annual commitment, stronger SLA and degressive pricing. Switching between plans is instant, with no data migration. See the pricing page for the breakdown.
Are SSO and SAML supported?
Yes, on the Business and Enterprise plans. Brifay supports SAML 2.0 and OpenID Connect, so Microsoft Entra ID (formerly Azure AD), Google Workspace, Okta and most IdPs on the market. User provisioning can be automated via SCIM 2.0 on the Enterprise plan. Configuration takes half a day with your CIO team. More on the security side: see Security & data protectionSecurity & GDPRSecurity & GDPR.
Is there a public API?
Yes. A documented public REST API with OAuth 2.0 token authentication, transparent rate limiting, and webhooks on the main events (request created, work order closed, preventive alert). Functional coverage: assets, requests, work orders, preventive plans, contracts, costs. A sandbox is available for integration development on the mid-market side.
Can we migrate from Mobility Work, DIMO Maint or another CMMS?
Yes. Brifay offers structured CSV imports for assets, sites, vendor contracts, intervention history and recurring preventive plans. For mid-market teams leaving Mobility Work, DIMO Maint, Carl Source or an ERP module, migration support is included on the Business and Enterprise plans. Plan on two to four weeks for a five-site migration.
Does Brifay handle multiple time zones for international sites?
Yes. Each site is tied to its own time zone. Preventive plans, SLAs and reports are expressed in local site time, while the head-office dashboard consolidates into a reference time zone. The mobile app and web interface are available in French, English, Spanish, German and Portuguese, switchable per user.
What SLA does Brifay offer to mid-market companies?
The Business plan includes a target availability of 99.5% during business hours, priority email support and a contractual response time. The Enterprise plan moves up to 99.9% 24/7, with a named contact, restoration commitments and a monthly availability report. Contractual details are spelled out in the quote.
How deep can the asset hierarchy go?
Brifay supports seven hierarchy levels: group, legal entity, site, building, floor, zone, asset. This covers a multi-site industrial fleet or a real estate portfolio of several thousand records without workarounds. Rights, reports and costs aggregate by level, from head office down to the asset. For pure real estate, see also Facility Management.