The owner who runs it themselves
SME of 10 to 25 people; the owner runs maintenance between two meetings. No CIO, no maintenance lead. Needs a tool you set up yourself on a Saturday morning and that runs the shop floor from Monday.
For SMEs with 5 to 50 users
CMMS for SMEs: live today, free for up to 3 users.
A CMMS built for SMEs that want to run maintenance without a six-month project or a CIO budget. Voice dictation, native mobile, Free plan forever with no credit card. You start this morning, your technician files their first request this afternoon.
No credit card 3 users included forever Up and running in hours
Brifay is a CMMS designed for SMEs with 5 to 50 users that want to be live in hours, not after a six-month project. Included: field voice dictation, native iOS and Android mobile app, 36 embedded AI scenarios, 5 languages, and a Free plan free forever for up to 3 users, with no credit card.Powered by Mistral, a French AI, with data hosted in France and the EU: voice dictation, native mobile, 36 AI scenarios, Free plan forever with no credit card.Powered by a European AI compliant with GDPR, with data hosted in the EU: voice dictation, native mobile, 36 AI scenarios, Free plan forever with no credit card.
Who it's for
Which SMEs is Brifay actually built for?
Four typical profiles we run into daily — you will likely recognise yourself in one of them.
The all-round operations manager
Industrial or office site, 20 to 50 people. Owns production, quality and maintenance. Wants to centralise technician requests and stop chasing work orders inside WhatsApp threads.
The office manager of a services site
Services SME, several offices or a multi-floor building. Handles occupant requests, vendor contracts, small works. Looking for a simple tool to centralise everything tied to the building.
The workshop moving off Excel
Industrial SME of 30 to 50 people still running maintenance from a spreadsheet. The file drifts, history is lost, preventive maintenance gets forgotten. Needs a real CMMS without entering an ERP-scale project.
The essentials
What does a CMMS for SMEs actually include?
No modules you will never use. The six functions that make the difference day to day inside an SME.
Field voice dictation
The technician dictates the request on their phone, the AI classifies it, suggests the location and the asset, structures the report. No more typing on a keyboard with grease-covered hands.
Native mobile app
A real iOS and Android app — not a web page — with QR scan, photos, real-time sync. Designed to be usable in 30 seconds by a technician who has never opened the tool.
Free plan forever
Up to 3 internal users included, mobile app, core CMMS features. No credit card required. You only move to a paid plan if you grow.
Up and running in hours
No project phase, no mandatory initial setup. The account is pre-configured for a standard SME. Equipment imported via CSV or QR scan in the field. No heavy training required.
Transparent pricing
Four plans listed in plain sight: Free, Starter EUR 9, Pro EUR 29, Business EUR 59 per user per month. No hidden quote, no activation fee, no annual minimum commitment on the smaller plans.
5 request views
Kanban, calendar, technician planner, table, site map. Each role sees information their own way without configuring ten dashboards. A UX you usually expect from much pricier SME tools.
At a glance
Brifay vs a typical SME CMMS.
Five criteria that weigh on an SME decision. The full breakdown lives in the comparison: seven CMMS, eight criteria.
Three steps
How do you launch in a single afternoon?
No project workshop, no consultant to schedule. The typical Brifay launch sequence inside an SME.
1. Create your account
On brifay.com, you create an account with your work email. No credit card for the Free plan. You land on an environment already pre-configured for a standard SME. Plan on 5 minutes.
2. Add your equipment
Two options: import a CSV file of your equipment, or scan QR codes directly in the field from mobile. You can also add equipment on the fly. No tree structure to design upfront: the tool lets you start simple.
3. File your first request
Your technicians download the mobile app, log in and dictate their first request out loud. The AI classifies it, you get a notification, you assign. The CMMS is running. The rest is built as you go.
Pricing at a glance
How much does a CMMS for SMEs cost?
You start on the Free plan and move up only if and when you grow. Prices excluding tax, per internal user per month — requesters stay free on every paid plan.
Free
Free forever. Up to 3 internal users, native mobile app, core CMMS. No credit card.
To get started.
Starter — EUR 9
Everything in Free, without the 3-user cap. Core Brio AI, advanced views, exports. A fit for SMEs moving from Excel to a CMMS.
To get structured.
Pro — EUR 29
Everything in Starter plus advanced Brio AI (predictive alerts, health score, morning briefing), analytics, automations. The plan most often picked by growing SMEs.
To take control.
Business — EUR 59
Everything in Pro plus multi-site, multi-time-zone, SSO, advanced audit log. Built for multi-site SMEs or companies on their way to mid-market.
For emerging groups.
Frequently asked questions
The 7 questions SMEs ask before getting started.
Is the Brifay Free plan really free?
Yes. The Free plan is free forever, with no credit card and no limited trial period. It includes up to 3 internal users, the native iOS and Android mobile app, and core CMMS features. You keep your data and only move to a paid plan if you go beyond 3 users.
How long does it take to launch a CMMS for SMEs with Brifay?
Plan on a few hours between account creation and the first work request filed by a technician. No project setup, no heavy training: the account is pre-configured for a standard SME, equipment is added via CSV import or QR scan, and the interface works out of the box for a field technician.
Can a field technician get up to speed quickly?
Yes. The mobile interface is built for the field: a technician is operational within minutes. QR scan of the asset, voice-dictated request, photos, signature — voice dictation replaces keyboard typing, and the AI automatically classifies the request and suggests the location and asset involved.
What happens when you go beyond the 3 users on the Free plan?
You switch to a paid plan from the 4th user onwards: Starter at EUR 9/user/month, Pro at EUR 29 (with advanced Brio AI) or Business at EUR 59 (multi-site). Requesters stay free and unlimited on every paid plan. No data migration, no re-implementation: the switch is instant from your account.
Does Brifay also cover facility management and general services?
Yes. Brifay covers industrial maintenance (assets, preventive, breakdowns) and facility management (sites, spaces, occupant services) in the same software. For a multi-activity SME, this avoids buying and integrating two separate tools. Modules switch on as you need them, with no extra fee for the standard functional scope.
Do you need an internal IT team to deploy Brifay?
No. Brifay is a hosted SaaS: no installation, no updates to manage, no server to maintain. The maintenance lead or the owner-operator sets up the account on their own. Equipment is imported via a CSV file or by QR scanning in the field. No CIO skills are needed to launch or maintain the tool day to day.
Does my data stay private?
Your data belongs to you: controlled hosting, encryption, documented data residency. The embedded AI runs on a model dedicated to maintenance, with no reuse of your data to train third-party models. You can disable AI by role if needed. Details are on the Security & data protection page. Your data is hosted in France and the EU, encrypted. Brio AI runs on Mistral, a French model, and your data is never used to train third-party models. GDPR by design: right to erasure, portability, data processing register. See the Security & GDPR page. Your data is hosted in the European Union, encrypted. Brio AI runs on Mistral, a European model, and your data is never used to train third-party models. GDPR by design: right to erasure, portability, data processing register. See the Security & GDPR page.
The simplest move is to try it this afternoon.
Create your free account in 5 minutes, import your equipment, file your first request. If Brifay works for you, you stay. If not, you stop with nothing owed.
Prefer to see how Brio works or the feature details first? They are right there too.